Return Products

Company name *

Contact name *

Telephone number *

Email address * example@example.com

Address Street nr, Zipcode, City, Country

Date of purchase * Without the correct date, no Warranty

Product type? * Example: ComBricks Head station

Serial number? * See the sticker on the device

Reference number? In case of earlier contact with PROCENTEC

Did you check our FAQ page? * www.procentec.com/service-support/faq

Did you install the newest firmware and/or software? * Always use the newest firmware from our website and update software. www.procentec.com/service-support/software-firmware

Did you check the manual and followed procedures? * Follow procedures in the manual: www.procentec.com/service-support/manuals

Calibration service (ProfiCore only) Do you want us to calibrate the device? EUR 180,-

Why do you think the device is broken? * Short description of the issue.